Frequently Asked Questions
Everything you need to know about shopping at Co-Op Superstores.
What are your delivery options and costs?
We offer nationwide delivery across Ireland. Standard shipping rates apply based on the weight and size of your order, with free delivery available on selected items and orders over a specific threshold. Large or bulky items may require specialized pallet delivery.
Can I click and collect my order?
Yes, we offer a convenient Click & Collect service. You can place your order online and choose your preferred Dairygold Co-Op Superstore location for pickup. You will receive an email notification once your items are ready.
What is your return policy?
If you are not satisfied with your purchase, you can return it within 30 days of receipt. Items must be in their original packaging, unused, and accompanied by a valid proof of purchase. Please note that certain agricultural or perishable goods may be exempt.
How can I track my online order?
Once your order has been dispatched, you will receive a confirmation email containing a tracking number and a link to our courier's website so you can monitor its progress in real-time.
What payment methods do you accept?
We accept all major credit and debit cards, including Visa and Mastercard. For added security and convenience, we also support digital payment options like PayPal and Google Pay.
Do you offer advice on farm and garden products?
Absolutely. Our expert staff across our network of stores are available to provide technical advice on everything from animal health and crop management to DIY projects and garden care.